Operating with a support system like no other

See how we operate and enhance Xcira’s commitment to be a true partner with our clients.

The 24/7 Operations Center

The Operations Center, a visitor favorite, is the nerve center of the company – all infrastructure components, auction events and inspections are monitored by sophisticated health monitoring systems as well as by employees on site during each event.

System-Wide Health Monitoring

In addition to our operations team monitoring each auction, our staff compiles and reviews metrics regularly to ensure that we’re always prepared for your live sale.

Connection Status Tests

Service Problems & Statistics

Auction Login/Logout Metrics

Remote Clerking

Again in response to the needs of our clients, Xcira established a clerking center in 2008 to provide remote clerking services to support OnLine Ringman auction events. This clerking center now allows auction companies to simulcast an auction from any locations with only two phone connections.

  • Trained, skilled clerking services
  • Open communication with on-site auction team and clerk
  • No equipment hauling and set up for audio and clerk station
  • Record management
  • Inventory posting and regulation
  • Monitoring and enhanced video and audio features
  • Communication with online bidders for status of auction
  • Real time communication with bidders with no delay
  • No matter where the auction is, we are there!

Monitoring with a Live Bidder Map